Privacy Policy
Last updated: [23rd, July, 2025]
The Automobile Association of Zambia (AAZ) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Data Controller
Automobile Association of Zambia (AAZ)
Address: Suite No. G2.1 Mopani Paradise, Showgrounds, Great East Road, Lusaka, Zambia
Email: automobile.zambia@gmail.com | info@aazambia.com
Telephone:+26 0570 941 500
2. Personal Data We Collect
- Identity Data: Name, date of birth, gender
- Contact Data: Email address, postal address, phone number
- Technical Data: IP address, browser type, operating system, cookie data
- Usage Data: Information on how you use our website and services
- Marketing and Communications Data: Your preferences in receiving marketing from us
3. How We Use Your Personal Data
We use your data to:
- Provide and manage our services
- Communicate with you regarding your membership, inquiries, or requests
- Send marketing materials where you have consented
- Improve our website and services through analytics
- Comply with legal obligations
4. Legal Bases for Processing
We rely on the following legal grounds to process your personal data:
- Your consent (e.g., signing up for newsletters)
- Performance of a contract (e.g., membership agreements)
- Compliance with legal obligations
- Our legitimate interests (e.g., improving services, fraud prevention), balanced against your rights
5. Sharing and Disclosure of Data
Your personal data may be shared with:
- Trusted third-party service providers who support our operations (e.g., IT services, marketing)
- Legal authorities where required by law or to protect our legal rights
- Affiliates within the AAZ group
We do not sell your personal data.
6. International Transfers
If we transfer your data outside Zambia or the European Economic Area (EEA), we will ensure adequate safeguards such as Standard Contractual Clauses are in place.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (“right to be forgotten”) where applicable
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with a data protection authority if you believe your rights are violated
To exercise your rights, please contact us at:
Email: automobile.zambia@gmail.com | info@aazambia.com
9. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience and gather analytics. You can control cookies via your browser settings. For detailed info, see our Cookie Policy.
10. Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction.
11. Children’s Privacy
Our services are not directed at children under 13 years old, and we do not knowingly collect data from children.
12. Changes to This Privacy Policy
We may update this policy periodically. Updates will be posted on this page with a revised effective date.
13. Contact Us
For any questions or concerns about your privacy or this policy, contact:
Automobile Association of Zambia (AAZ)
Email: automobile.zambia@gmail.com | info@aazambia.com
Phone: +26 0570 941 500